Your TV must support UPnP / DLNA protocol, like most recent TV and SmartTV. You must press the icon at the top right of a video and choose the device that will play the video. The smartphone must be connected to the wireless network to detect the box or TV. I would like a refund, who I need to contact ?ĭevelopers can't refund because all the purchases are handled by MICROSOFT, so you have to contact the Microsoft Support here : Cast Feature How to send a video to my TV? If you have any trouble, have a look to the previous questions. Yes, you only have to use the same email account as your previous smartphone. I have a new phone, is my Purchase is synchronized ? Just keep in mind that the purchases are handled by MICROSOFT servers, not by developers. If the tip doesn't help, you have to contact the Microsoft Support here. If it doesn't works, try to restart your phone and reinstall Playcast. You have to use the "Buy" button on the Windows Phone Store (if you use the "Try" button it will fails), it says "you already bought it" then install it and Playcast become unlocked again. Playcast ~ F.A.Q Playcast - F.A.Q Read carefully the F.A.Q before contacting us, we don't answer if the answer is here Purchases & account synchronizations I already purchased Playcast Premium but when I reinstall it, it's not UNLOCKED anymore
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